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Flight Secrets: The airport service that ALL business travellers want | Travel News | Travel

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Business travellers may get the rough end of the stick when it comes to clocking up air miles to attend meetings across the world, without the chance to be a tourist at the same time. Often these passengers are working to strict deadlines, efficient flight schedules and have minimal down time. This means any bit of pampering prior to their airplane journey they take full advantage of. Plaza Premium Lounge’s founder, Mr Song, has revealed the top facilities every businessperson wants – and sometimes, a simple cuppa is all it takes.

He exclusively told Express.co.uk: “What a business traveller looks for is efficiency, finding ways to do this quicker, more efficient and convenient.

“We want all things to be done with a touch of a button!

“For example a quiet space with high speed Wi-Fi-enabled, collaborative workspaces, meeting rooms and break out spaces to conduct business meetings or calls before boarding for the next destination.

“For those who are arriving, they always look for clothes-pressing services, shower facilities to freshen up or enjoy a good meal before their next meeting in town.

“Also importantly, it is the little things by our team that is always a plus sometimes a good coffee or a glass of wine is just what is needed before a flight, so we make sure our team is intuitive to the needs.”

He added: “Ultimately, we are here to make travel better.

“We want to make your time efficient and give you a place to freshen up, shower, iron your clothes, eat, and if you want to attend a 9am meeting from the airport, you’re ready to go.

“We designed our lounges for the traveller, so it is appropriate considering the location and culture, so the way we approach a lounge in Heathrow and Siem Reap, the latter being a holiday destination, the way we approach the design would be more family-friendly and designed for leisure travellers.”

Meanwhile, Mr Song talked of the opening of the most recent lounge in Ahmedabad, India.

It signals the brand’s 15th location in India, joining lounges in Delhi, Bengalore and Hyderabad.

Meanwhile, the newest Plaza Premium Lounge in the UK is in Heathrow Terminal 5.

The Plaza Premium Group now boasts 160 locations in more than 42 airports.

Its lounges serve more than 14million travellers annually.

Mr Song added: “We have a few new locations coming up too in Helsinki Airport and Langkawi International Airport in the first quarter.”

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Travel & Escape

48 hours in . . . Bruges, an insider guide to Belgium’s city on water

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Little Bruges, the perfect pocket-sized medieval city, was a Sleeping Beauty. Laced with canals, it was one of the great North European trading ports in late medieval times. The magnificently detailed paintings of its artists, such as Jan van Eyck and Hans Memling, record its wealth in clothing, jewellery and ornament. Then it fell rapidly into decline and slept until rediscovered and restored to glory in the 19th century.

Today its new riches are in tourism, carefully managed and constantly refreshed by year-round cultural events, so that it retains the dynamism of a living city. The best way to appreciate all this is to stay a few days, luxuriating in the dreamily romantic boutique hotels, and visiting the rewarding museums and churches at your leisure. Above all, this is a place to walk and wonder, and there are still plenty of quiet corners to discover, where historic Bruges sleeps on.

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Europe’s most incredible cosy cabins for watching the Northern Lights

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The Northern Lights are a phenomenon likely to appear on the wish, bucket or to-do list of any intrepid traveller. And what better way to experience them in Europe than by bunking down in cosy cabins, surrounded by miles of forest, still water or the peaks of mountains. They might be pared-back but still boast polished elements, whether it’s a heated hot tub in Sweden, an ‘igloo’ extension in Norway or a glass roof above your bed in Finland. Nothing distracts as the Aurora Borealis flames across the sky – curl up under a blanket and take a look inside. . .

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The curious idiosyncrasies of the Icelandic, from elves and nudity to dark jokes and shark meat

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Iceland: the land of fire and ice, home to long winters, pickled foodstuff and perhaps the world’s most confounding alphabet. Considering a trip there? Arm yourself first with five of its more curious cultural quirks…

They believe in elves. Sort of

… at the very least, the ancient mysticism around them remains alive and well. According to an oft-quoted survey conducted by the University of Iceland, nearly 10 per cent of citizens actually believe elves to be real, while more than 80 per cent are on the fence but refuse to deny their existence.

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